and now some cable paying fun

So now I receive my first bill from Cablevision. The charges, predictably enormous. What's a little strange is that they tacked on a late fee to the bill.

So when we called to say that this is the first ever bill we've received, the customer service rep says that we could have gone to the office to pay the bill beforehand. Wtf? Why would we go to pay a bill without knowing that we had a bill to pay? Shoot I don't even know what day of the month to expect bills, and *still* don't.

I need to invest in these kinds of businesses. With a virtual stranglehood on the market they can do pretty much whatever they like and make good profits.

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