2006-04-12

Bad customer service

I realize that especially in Bermuda, trying to obtain last-minute weekend restaurant invitations is a trying experience often met with "Sorry we are fully booked"-kind of responses, but shame on the restaurants at the Coco Reef and Wyndham Sonesta. My calls (redirected from the hotels' front desks) were met by either constant ringing or a auto voice mail. Yeah, right. Like I'm going to leave a voice mail in hopes of getting a call back to make a reservation. See ya.

Apparently last Saturday, a group of people damaged a fence while putting their cars on the field at Shelley Bay Park. Now, the park is public and free to all, but my understanding is that the department of Youth and Sport (or whatever it's called these days) should be contacted before planning your big event, so that parks officials can at least scout the grounds or monitor things in the event of something going awry.

But if people continue to cause damage, maybe what'll happen is that the public parks will get fenced off completely unless explicit requests are made well in advance. And the public will have themselves to blame for adding red tape.

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